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Every prospective client asks some version of 'which platform should I pick?' The short answer is: pick the integrator, and let the integrator pick the platform. The long answer is below, and it is more useful than any sales brochure.
Partner, MERIDIAN
Control4, Crestron, and Savant each build control systems capable of running a modern luxury home. At the feature level, a senior engineer can make any of the three do almost anything the client wants. The meaningful difference is not the platform — it is the caliber of the programmer, the rigor of the documentation, and the service model the integrator stands behind.
That is why we do not sell a platform. We sell the engineering discipline, and we choose the platform that best fits the client's actual life and the project's actual architecture. Below is how we think through that choice — the same framework we use in our own intake conversations.
Pragmatic, deep library, broad dealer base.
Commercial-grade, bespoke, uncompromising.
Apple-like, personality-forward, polarizing.
We narrow the choice to one in about twenty minutes of conversation. The questions we ask are boring on purpose — they surface the lived reality of the home better than any feature list.
The best platform is the one the client does not think about. The worst is the one they complain about at dinner parties.
Misconception
After twenty years of tracking which homes age gracefully and which ones end up in a 'please come fix it' email, these are the five questions we would tell any buyer to ask their integrator — in any platform.
Tap any question to expand. If yours is not here, the consultation brief is the fastest way to get an answer — there is no pre-qualification quiz, just a real conversation.
At the platform level, no. All three are fundamentally reliable when deployed by a competent programmer. At the integrator level, yes — and that gap dwarfs any platform difference. The single biggest predictor of reliability is whether the integrator version-controls their code and commissions properly.
One intuitive interface for every system in the home — lighting, climate, security, audio, video, shades.
The phrase shows up in every integrator's marketing. Most of the time it is not true. Here is what it should mean, in plain language, so you can evaluate the next brochure you are handed.